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Promotion of Access to Information Act, no 2 of 2000 (PAIA)

The Promotion of Access to Information Act, no 2 of 2000 (“the Act”) gives effect to the right of access to information in records held by public or private bodies that is required for the exercise or protection of any rights as enshrined in the Bill of Rights.

Access to information is a human right that is protected by Section 32 of the Constitution of South Africa. In addition to this human right, the Promotion of Access to Information Act (PAIA) of 2000 protects and upholds the rights of people to access information. The PAIA is promulgated to enhance the transparency, accountability and effectiveness of government. Principles of good governance are openness, the free flow of information and keeping citizens properly informed.

The IMM GSM PAIA manual informs requesters of the procedural and other requirements with which a request must comply in terms of the Act. The Act recognises that the right to access of information cannot be unlimited and should be subject to justifiable limitations, including, but not limited to:

  1. Limitations aimed at reasonable protection of privacy
  2. Commercial confidentiality
  3. Effective, efficient and good governance

The right of access to information must also be balanced against any other rights contained in the Constitution.

This manual is the IMM GSM’s manual in compliance with the PAIA. The Act establishes voluntary and mandatory procedures to give effect to access to information and enables persons to obtain records as swiftly, inexpensively and accurately as possible.

Should you have any further queries about the function of PAIA at the IMM GSM, do not hesitate to contact the Information Officer Deputy Information Officers on This email address is being protected from spambots. You need JavaScript enabled to view it.

Please refer to the following links in order to access the various documents:

Student Policies and Procedures

Registered students will find copies to all policies and procedures relating to registered students on the Student Portal. You will require your student number and Student Portal PIN to access the Student Portal. Please contact one of our IMM GSM Call Centre Agents on +27 (0)861 IMM GSM or +27 (0)11 628 2000, who will assist you to obtain your PIN.